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The Regional Emergency Dispatch Center - Executive Director

The Regional Emergency Dispatch Center, R.E.D. Center, located in the northeast area of Illinois, is seeking a highly qualified and motivated individual to serve as R.E.D. Center’s next Executive Director.   The Executive Director reports to the Chair of the Joint Chiefs Authority (JCA).  The JCA consists of the Fire Chiefs who lead the 14 Fire Departments which comprise the current membership of R.E.D. Center.  The Chiefs report to a Board of Directors (14 individuals) who are elected or appointed officials from the member municipalities/fire districts.  The municipalities/fire districts are all north suburban Chicago area communities.  R.E.D. Center is located in Northbrook, Illinois.  In addition to the Executive Director and Assistant Director the Center is staffed by 4 Shift Coordinators, 16 Telecommunicators, 1 full-time Alarm Management Specialist and 2 part-time Alarm Monitoring Specialists who job-share.  Additional Administrative personnel include an Administrative Assistant, a Quality Assurance/Training Coordinator, and an IT Services contract employee.  

The R.E.D. Center and its member agencies are an integrated, multi-jurisdictional organization that provides quality and individualized fire and emergency medical services to a resident population of approximately 480,000 residents.

Successful candidates must have excellent leadership skills, including a demonstrated ability to interact positively with a variety of officials and staff during both routine and emergency situations.  Strong management and interpersonal skills are absolutely necessary traits for the center’s next Executive Director.  Additionally, candidates should have experience in short and long range strategic planning that addresses operation, administration, and financial planning. Knowledge of fire and emergency medical service operations and experience with quality management techniques are essential attributes.  The R.E.D. Center is considering potentially expanding its mission to include local law enforcement agencies; therefore, knowledge of police operations is highly desirable.

Candidates should have a minimum of five (5) years of progressively responsible management experience with governmental public safety organization(s) including at least three (3) years in a supervisory or command position immediately prior to application for this position.  Responsible management experience in a public safety telecommunications organization is highly desired.  A bachelor’s degree from an accredited four (4) year college or university is preferred.  A combination of associated work experience, as well as formal training and education may be considered in lieu a bachelor’s degree.  A master’s degree in a related field and/or certification as a Certified Public Safety Executive from APCO   and/or NENA certification as a national Emergency Number Professional is highly desirable.

The annual salary range for this opportunity is $100,776-$135,048 depending upon qualifications. R.E.D. Center offers an attractive total compensation package including participation in the (very well- funded) Illinois Municipal Retirement Fund, medical/dental and vacation benefits, professional association membership and excellent training opportunities.

Residency:  Must be able to report to the Regional Emergency Dispatch Center (RED Center) within ninety (90) minutes of notification of an emergency situation that warrants the attention of the Executive Director.

Please submit a resume, cover letter and five (5) professional references to our consultants at our on-line application system by March 06, 2017 at  Electronic submissions are required. Interested person may make inquiries of Joseph De Lopez or Lee McCann, Vice Presidents GOVHR USA, at (847) 380-3240. R.E.D. Center is an Equal Opportunity Employer.

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